Question 1

Why do you only list a few providers?

Accepted Answer

Every code here is negotiated directly with the provider, so the list grows at the speed of those conversations rather than by aggregating what’s already public.

Question 2

Why does another site show a bigger discount for the same provider?

Accepted Answer

Providers set code rates by the volume an affiliate sends, so rates differ between sites and change over time. If you find a bigger code that works, use it.

Question 3

Do you get paid to include a provider?

Accepted Answer

We earn a commission on purchases, which is standard for comparison sites. Providers don’t pay to appear here or to rank higher.

Question 4

How do I know a code is still valid?

Accepted Answer

If a code stops working, let us know and we’ll update or remove it.

Question 5

Do these codes cost anything to use?

Accepted Answer

No. Codes are free to use and reduce the price you pay at checkout. We may earn a commission from the provider when you use one, but it never adds to your total.

Question 6

Why won’t my code apply?

Accepted Answer

Check the code is entered exactly as shown, with no spaces, and applied in the promo box before payment, not after. Codes can also be provider or region specific.

Question 7

Can I stack a code with another offer?

Accepted Answer

Usually not. Provider promo codes typically accept only one code per order, so a site-wide sale may already beat our code. Worth comparing both before checkout.

Question 8

Does the discount come off before or after tax?

Accepted Answer

Before. The percentage applies to the plan price, then any VAT or sales tax is calculated on the reduced amount. The saving on your total should match the percentage on the plan line.

Question 9

Do codes work on unlimited plans?

Accepted Answer

Depends on the provider. Unlimited plans run on thinner margins and are the most commonly excluded plan type.

Question 10

Can I use a code on a top-up or renewal?

Accepted Answer

Usually not, since most agreements cover new plan purchases. If you’re topping up, check whether buying a fresh plan with a code costs less.

Question 11

I’m already abroad. Can I still use a code?

Accepted Answer

Yes. Codes apply at checkout and don’t depend on where you are. You’ll need a connection to buy and install, so use airport or hotel wifi.

Question 12

What happens if I get a refund?

Accepted Answer

The provider handles it under their own policy and refunds the discounted amount you paid. Most codes can be reused on a replacement order, though first-order-only codes usually can’t.

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Discount code questions

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